Inn Policies

 

General Policies

- The inn and its gardens are 100% non-smoking (this includes vaping). Our cleaning products are fragrance free, and our staff and employees do not use synthetic perfumes or colognes. If you have fragrance sensitivities, feel free to reach out to the innkeeper to see how we can accommodate you.

- We are committed to environmentally friendly practices.

- We are primarily an adults-only inn, but we do welcome well-behaved children above the age of 8. If you are traveling with children, please tell the innkeeper so we can determine how to best serve you.

- Garden rooms ONLY are dog-friendly with an additional $30 per day fee, please see below for details

- All room rates are based on double occupancy. $30 is charged for each additional person/night in selected rooms only.

- Rates do not include 11.8% occupancy tax

- Check-in is from 3-6 pm. Late and self-check-ins are available, please coordinate with the innkeeper ahead of time.

- Check-out is 11 AM. A late check-out is based upon availability only and may incur additional fees. Please check with the innkeeper at time of arrival. 


Deposits and Reservations

- Reservations are guaranteed with a deposit of one night’s lodging for each room, with the remaining balance charged in full on morning of arrival date.

- Full deposits will be refunded for cancellations of reservations up to 14 days prior to arrival date.

- A voucher will be issued for the full amount for any cancellations 3-14 days prior to arrival date.

- 1st nights deposit reserved forfeited for any cancellations made 72 hours (3 days) or less before arrival.

- We recommend you consider purchasing travel insurance to cover unforeseen personal and medical emergencies, unfavorable weather conditions, or other events that could create a need to change your travel plans. There are many clearinghouse websites where you can search for travel insurance (for example, SquareMouth.com and InsureMyTrip.com).


Dog-Friendly Rooms

Chanticleer Inn is a dog-friendly bed and breakfast. The garden-level rooms; Jardin, Pertelote, and Rosette, each with doors that go directly onto the garden, are dog-friendly. We welcome well behaved dogs. Please communicate with us if you will be bringing your pet or service dog so that we may properly prepare the room/s. There is a $30/day fee and 2 dog maximum per room. Dogs are not allowed in the main part of house. Only crated dogs may be left alone in the room *WHILE OWNERS ARE ON PREMISES (at no time are dogs allowed to be left unattended in rooms, crated or otherwise. Please ask about local services if you need to set up any type of sitting or walking services).

Any dog causing a disturbance to other guests must be removed from the premises upon request. Owner will reimburse any cost due to damage done by their dog(s).


Sustainable Practices

We use natural and eco-friendly products that are non-toxic to the environment and to humans. We have consciously chosen companies and products that represent our commitment to the Earth, while making as little of a carbon footprint as possible. For those with allergies and asthma the entire inn is fragrance-free and air purifiers are available on request. The three upstairs rooms, as well as the living and dining rooms, are pet-free. We do NOT:

- Use potpourri or mothballs

- Burn wood, incense, or candles

- Support wasteful practices when possible, including the use of single-use plastics

- Use synthetic fragrances or perfumes. The fragrance used in the body products is natural and botanical, but they are not fragrance-free.

Our breakfasts are made, whenever possible, with locally produced, ethically raised, and sustainably grown ingredients. We can accommodate vegan, gluten-free, and certain allergen-free diets, but can't ensure no allergens will be present in the food.